EXISTING USERS CLICK HERE TO SIGN-IN
We're excited to welcome you to the updated customer portal experience. This will allow customers to view upcoming services, account balances and more from any device. All customers must register for the updated portal if logging in for the first time. Follow the steps below to get started online or via phone.
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Step 1: Visitamericanpest.myserviceaccount.com |
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Step 2:All American customers signing on to the portal for the FIRST time must select sign up unless requesting access by phone. |
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Step 3:Sign up by verifying the phone number and email address OR billing account number and email address.
*If you are not sure where to find this information, contact your service representative to make sure your account information is up to date. |
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Step 4: You should receive an email from American Pest titled "Complete Verification." The verification link expires (3) THREE days after arrival to your inbox.
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Step 5: Create your new account. Click "save" and the registration process is complete!
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Step 1: Please call (301) 891-2600 and request an invite to the new customer portal. |
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Step 2: You should receive an email to verify the account. |
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Step 3: Click "verify account." The verification link expires (3) THREE days after arrival to your inbox. |
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Step 4: Create your new account. Click "save" and the registration process is complete!
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No worries, click Forgot Password? located on the main screen of your CustomerConnect Access login page. Enter your email address to receive a link to reset your password.
Contact your customer service representative. You may be on-boarding from a company that has merged with American Pest or you are simply not yet registered for the updated portal. This update is company-wide so If you have not registered already, follow the instructions above for new users.
Be sure to check spelling and caps lock as passwords are case sensitive. Check the box, "Show Password" in order to confirm password spelling. Give our office a call if you have any issues with the registration process or logging in.
View previous payments and update billing information with ease. The portal gives customers access to update billing information and stay up to date with invoices, payment methods and service tickets from your technician.
We call it our Pest Free Pledge. If pests return after a treatment is performed, we will return and retreat for no cost! Request an extra service through your customer portal or see your service agreement for more details on our Pest Free Pledge.
